Support
Here are answers to the most common questions. Didn't find yours? Write to us.
Where can I buy MySocks?
In Russia, on Ozon, Wildberries and Yandex Market. The Buy button on this site leads to our official store on Ozon. For wholesale orders and partnerships, please visit the Partners page.
Do you work with partners outside Russia?
Yes. Write to us by email, Telegram or WhatsApp with the designs you like and the approximate quantity, and we will discuss the terms.
How do I choose a size?
The main size, 36-43 (EU), fits almost everyone. Some designs also come in 35-40 for smaller feet and 40-45 for larger feet. Available sizes are shown on each product page.
What are the socks made of?
80% cotton, 18% polyamide, 2% elastane. Cotton makes them soft, while polyamide and elastane help them keep their shape and stay in place.
How do I care for the socks?
Wash at 40 °C inside out. This keeps the print bright and the fabric smooth.
Will the print wear off?
No. The design is knitted into the fabric rather than printed on top, so it doesn't crack or fade after washing.
Is there gift packaging?
Every pair comes in its own individual package, ready to give as a gift.
How can I tell an original?
Buy from the official MySocks store. Every sock has the MYSOCKS logo knitted on the sole, and every pair carries a Chestny ZNAK tracking code that can be checked in the Chestny ZNAK app.
How can I contact you?
Telegram is the fastest way, or you can write to us by email. All contacts are on the Contacts page.